Privacy Policy

This Privacy Policy describes how Elite Care Restoration (“we,” “us,” or “our”), a construction company based in Mississauga, Ontario, Canada, collects, uses, and discloses your personal information. We are committed to protecting your privacy and handling your data with care and transparency.

1. Information We Collect
We collect personal information that you provide to us directly. This includes:
– Contact Information: Your first and last name, email address, and phone number.
– Project Details: Information about the services you are interested in (e.g., home renovation, concrete work, etc.).
We collect this information when you:
– Fill out a contact form on our website.
– Contact us directly via phone or email.

2. How We Use Your Information
The personal information we collect is used for the following purposes:
– To Provide Our Services: We use your information to prepare project quotes, communicate with you about your project, and provide you with the services you have requested.
– Marketing and Advertising: We use your data to create and manage advertising campaigns through platforms like Google Ads and Meta Ads (Facebook, Instagram). This includes using your information for retargeting, which allows us to show you relevant advertisements based on your prior visits to our website.

3. How We Share Your Information
We may share your information with certain third parties to help us run our business and provide you with our services. These may include:
– Subcontractors and Business Partners: To assist us with specific parts of your construction project.
– Software Providers: For services like website management, project management, and customer relationship management (CRM).
– Advertising and Marketing Partners: Including individuals who manage our ad campaigns on Google and Meta. This is done to ensure our advertising is effective and reaches the right audience.

4. Cookies and Tracking Technologies
Our website uses cookies and other tracking technologies to improve your experience and analyze how our site is used. We use these technologies for:
– Website Analytics: To collect data on how visitors interact with our website, helping us improve its functionality and user experience. We use tools such as – Google Analytics for this purpose.
– Advertising: To show you personalized content and advertisements that are more relevant to your interests. We use tools like Google Ads, Facebook Pixel, and Google Search Console to measure the effectiveness of our campaigns and serve targeted ads.
By using our website, you consent to the use of cookies and tracking technologies as described in this policy. You can manage your cookie preferences through your browser settings.

5. Your Rights
You have the right to access, correct, or delete the personal information we hold about you. If you would like to exercise these rights, please contact us at the email address provided below.

6. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the internet can be guaranteed to be 100% secure.

7. Changes to This Privacy Policy
We may update this policy from time to time. We will notify you of any changes by posting the new policy on our website. We encourage you to review this policy periodically.

8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Elite Care Restoration
Email: info@elitecare-restoration.com